Zappos is a well-established online retailer headquartered in the United States, specializing in footwear, sneakers, boots, and clothing for women, men, and kids. The site is widely recognized for its commitment to free shipping on every order, a policy prominently featured in its homepage title: Shoes, Sneakers, Boots, & Clothing + FREE SHIPPING.
The product catalog spans a wide range of categories including running shoes, everyday sneakers, sandals, heels, boots, clogs, loafers, hiking footwear, and slippers for adults, as well as a comprehensive kids section covering infant (0–9 months) through big kid (7–12 years) sizing. Beyond footwear, Zappos stocks activewear, shirts and tops, hoodies, coats and outerwear, jeans, pants, shorts, sleepwear, swimwear, and underwear for men and women, plus a full boys and girls clothing range for kids.
Shoppers can browse products from a broad selection of major brands including Nike, adidas, New Balance, Converse, Crocs, On, Arc'teryx, Cole Haan, Florsheim, Johnston & Murphy, and many more. The site also curates themed collections such as Retro Sneakers, the 9-to-5 Edit, Vacation Shop, Bestsellers, and New Arrivals, making it easy for shoppers to discover relevant products.
Zappos provides a mobile app available on iOS (via the Apple App Store) for a faster checkout experience and curated shopping. Customers can access Help & Support, Return Options, FAQs, and a feedback survey directly from the navigation. An at-home kids shoe sizer tool and e-gift cards are also available, adding convenience for gift shoppers and parents.
- Free shipping on all orders with no stated minimum purchase
- Wide brand selection including Nike, adidas, New Balance, Converse, Crocs, and On
- Full size range from infant (0–9 months) to adult
- iOS mobile app for curated shopping and faster checkout
- Sale section available for discounted items
- E-gift cards available for purchase