Tiptrans is an international parcel forwarding and assisted purchase service founded with its first warehouse in Shenzhen, China in 2012. Over the following years the company expanded to Hong Kong (2014), Czech Republic and Germany (2016), and the UK (2017), making it one of the few European-run forwarding companies with a physical presence in China. To date, Tiptrans has served over 161,018 customers worldwide.
The core service allows shoppers to get a virtual address at any of Tiptrans's five warehouses — Shenzhen (China), Hong Kong, Czech Republic, Germany, and the UK. Customers can ship purchases to these addresses from local online stores, and Tiptrans will photograph, weigh, measure, and log every incoming package into the customer's dashboard, all at no extra charge. This is particularly valuable for buyers on Chinese platforms like Taobao, where English-language interfaces are rare.
One of Tiptrans's most cost-effective features is package consolidation: up to 10 separate parcels can be combined into a single outbound shipment. Standard accounts pay $10 plus shipping for this service, while Premium account holders pay just $1 plus shipping. For single-package forwarding, Standard accounts pay $5 plus shipping and Premium accounts pay $0 plus shipping. Opening a Standard account is completely free with no recurring fees.
- Assisted Purchase: Local agents can buy items on your behalf from Chinese or European stores, handling language barriers and payment issues.
- Business Services: Drop shipping, supplier sourcing, factory inspections, and local return addresses for Amazon or eBay sellers.
- Free Package Photos: Every incoming parcel is photographed and tracked at no additional cost.
- Consolidation: Merge up to 10 packages into one shipment to reduce international shipping costs significantly.
Tiptrans holds a 3.5 out of 5 rating on Trustpilot based on 996 reviews, reflecting a generally useful service with some areas for improvement noted by customers, particularly around communication and shipping timelines. The platform supports multiple languages including English, Czech, French, Portuguese, and Spanish, making it accessible to a broad international audience.