Sendheirloom is an online personalized gift company that specializes in video books — physical, book-format keepsakes that play embedded videos and display photos. Founded to help people hold their memories in their hands, the service allows customers to upload personal videos and photos, which are then produced into a mailable, self-contained video book delivered to a loved one.
The product lineup includes three pricing tiers: a $49 option supporting up to 10 minutes of video, a $69 option supporting up to 20 minutes, and an $89 option supporting up to 1 full hour of video content. All prices are listed as starting points with shipping added at checkout. Sendheirloom has recently expanded its hardware offerings with new 7-inch and 10-inch screen sizes, with a promotional code (NEW10INCH) offering $10 off the larger formats.
The service caters to a wide range of occasions including birthdays, weddings, memorials, and business gifting. It also offers dedicated services for photographers and videographers who want to deliver client work in a premium physical format, as well as a photobook variant for photo-only projects. Sendheirloom has been featured in major media outlets including Good Morning America, Forbes, CNN, Today, Good Housekeeping, USA Today, The Knot, CNET, and many others, underscoring its credibility as a gift platform.
Customer trust signals are strong: Sendheirloom holds a 5 out of 5 rating on Trustpilot based on 139 verified reviews, reflecting consistent satisfaction among buyers. No BBB rating was found in available data. The website offers navigation to covers, FAQ, contact, and occasion-specific pages, though some policy pages (shipping, returns, FAQ) were returning 404 errors at the time of review, which prospective buyers should be aware of when researching purchase terms.
- Starting price: $49 + shipping
- Video capacity: Up to 1 hour (top tier)
- Screen sizes: Standard, 7", and 10" options available
- Trustpilot rating: 5/5 based on 139 reviews
- Occasions served: Birthday, Wedding, Memorial, Business
- Media coverage: Featured on GMA, Forbes, CNN, Today, and more