NexiGo is a direct-to-consumer electronics brand headquartered in Beaverton, Oregon, USA, operating through its website nexigo.com. The company specializes in home theater projectors, webcams, conference cameras, gaming accessories, dash cams, portable monitors, and earbuds. NexiGo markets itself toward both home users and business professionals seeking video collaboration solutions.
The product lineup is notably diverse. In the projector category, NexiGo offers UST (Ultra Short Throw) laser projectors such as the Aurora Pro and Aurora Pro MKII with 4K Dolby Vision and HDR10+ support, as well as portable and LCD projectors. The webcam range spans from budget 1080P fixed-focus models to 4K UHD, 60FPS, and Windows Hello-compatible webcams, with over 36 models available. The gaming accessories section covers PS5, Nintendo Switch, and Meta Quest (Oculus) peripherals.
NexiGo's return policy allows returns within 30 days of purchase for defective or damaged items, but all returns require a Return Merchandise Authorization (RMA) number. Customers must report dead-on-arrival or damaged products within 24 hours of receiving them. Returns outside the 30-day window, or returns where the product condition is misrepresented, are subject to a minimum 20% restocking fee plus the original shipping cost. All original packaging, accessories, and manuals must be included.
Customer satisfaction data raises caution: NexiGo holds a Trustpilot rating of 2 out of 5 based on 84 verified reviews, which is below average for the consumer electronics category. No BBB rating was found. Prospective buyers should factor this into their purchasing decision, particularly for high-value items like UST laser projectors. Support is available by email at cs@nexigo.com and by phone at +1 (458) 215-6088 during business hours of Monday through Friday, 9:00AM to 5:00PM PST.
- Product categories: Projectors, Webcams, Conference Cameras, Dash Cams, Gaming Accessories, Portable Monitors, Earbuds
- Return window: 30 days with RMA number required
- Restocking fee: Minimum 20% for returns outside policy terms
- Trustpilot score: 2/5 from 84 reviews
- Support hours: Mon–Fri, 9AM–5PM PST
- Additional programs: Affiliate program, referral program (5% cash), partner program, warranty registration