Soulouter Review 2026

Soulouter is an online retailer operating at soulouter.com that specializes in assistive and comfort furniture for individuals with mobility challenges. Its core product lineup includes power lift recliner chairs, electric wheelchairs, mobility scooters, and a variety of recliner chairs such as swivel, rocking, zero-gravity, and manual models. The store targets elderly customers and those with limited mobility who need practical, home-based solutions for everyday comfort and independence.

The store promotes several consumer-friendly policies directly on its homepage: free shipping on all US orders, a 60-day return window, a 5-year product warranty, and 24/7 customer service with a stated reply time of within 24 hours. Products are shipped from a US warehouse located at 1521 E Francis St, Suite B, Ontario, CA 91761, which helps reduce domestic delivery times. The company's corporate office is based in Hangzhou, China.

Pricing for lift chairs begins at approximately $899 for models like the Three Motor Power Lift Recliner Chair with Adjustable Headrest, which was listed at a 44% discount at the time of data collection. The store claims buyers pay no additional fees beyond the product price, meaning no shipping charges or taxes are added at checkout for US customers. This makes the sticker price the total cost for most domestic shoppers.

On Trustpilot, Soulouter holds a rating of 3 out of 5 based on 49 reviews, indicating a mixed customer experience. Prospective buyers should factor this into their purchase decision, particularly for high-value items like electric wheelchairs and mobility scooters. The BBB rating was not found in available data. Additionally, the dedicated shipping and return policy pages returned 404 errors at the time of review, which may make it harder to verify the full terms independently.

Soulouter maintains a presence on Facebook, Twitter, Pinterest, and YouTube, and contact can be made via email at service@soulouter.com or by phone at +1 (680) 222 2571 (US) or +86 17367079547 (China). For shoppers seeking affordable lift chairs and mobility equipment shipped from a US warehouse with a multi-year warranty, Soulouter presents a viable option, though the moderate Trustpilot score suggests verifying order and return details directly with customer support before purchasing.